Home – Platinum Cares

Refrigerators/Freezers

If your refrigerator or freezer has any issues, we can service them!

Trusted Professionals

We are a team of well-trained professionals who can handle servicing your appliances.

Home Appliances

We service most home appliances and can make sure your house and all of it’s appliances are working to the best ability!

Five Star Service

We offer five star service guaranteeing professional technicians, fully-stocked vans, prompt service, factory authorized warranties, and factory trained technicians.

Heating/Air Conditioning

We are certified technicians who can service your Heating/AC units to make sure they are working efficiently!

Platinum Promise

We guarantee competitive, honest, flat-rate pricing with no surprises. Our work is backed by a 30-day warranty on service, 90 days on parts. We’ll have your appliance fixed in one trip whenever possible, and you’ll always receive cost-effective, efficient 5-star service. That’s the Platinum Promise.

We can help you now, book your appointment today!

Let us help!
Book your appointment with us to get your issues fixed!

We make the process simple and smooth by booking right on our website! Head over to the booking section of our website and get scheduled for one our professionally trained technicians to service your appliances!

Request an Appointment

Looking to speed up the scheduling process? Consider the following steps…

Step 1- Have Your Unit’s Information Ready

This includes: Model number, Serial number, Date of Purchase OR approximate age of unit (if possible), the problem(s) you are experiencing, and/or the type of service/maintenance you are looking to have performed!

Step 2 – Booking Your Appointment

Click on the “Contact Us” tab, email us, or call us to get your appointment scheduled!

Step 3 - Sit Back & Relax

Your work is done! Don’t let a broken appliance ruin your day. We’ll get your appliances up and running before you know it!

Home Appliance Repair

Our team includes technicians with extensive experience....

HVAC Repair

Our team is filled with technicians with extensive experience with HVAC repairs....

Various Repairs

Our team is filled with technicians with extensive experiences with all different types of repairs....

Customers Say

Give feedback

Sheila LCustomer

Platinum services all our home appliances. For the the past 5 years, we've had them for maybe 4 or 5 service calls to work on our fridge, dryer, oven and dishwasher. They are professional and knowledgeable technicians. Their customer service has always been top notch. Scheduling is always friendly and efficient. Typically they have parts on their trucks; if it's something unusual, they order the part, schedule an appointment and return to complete the service. They are meticulous, used particle board to protect the floor before they pull out our dishwasher to service. We've had great results and highly recommend!

Michael BCustomer

I just wanted to let you know that you have the absolute best service technician I have ever worked with. I’m actually in the business of working with customer service and support teams (call center and field service) and I must say, Rob is a pro through and through. His knowledge was second to none along with his efficiency and professionalism. I wish every tech that came to my house was like Rob. Employees like that are incredibly hard to find and keep. You guys are lucky. Happy to share this on yelp, social media, with Viking or on your website.

Nina BCustomer

Unbelievable amazing, outstanding service. They fixed something that another company broke. And didn't need a part. And he did it quick and with a smile. He then spent his time giving me a ton of other helpful tips to ensure I get the best life out of my appliances. There are a lot of people in this industry who want to do a quick job. But my experience with Platinum went far beyond my expectations. Please give them a try! You won't be disappointed.

Emily MCustomer

I have Viking kitchen appliances that were out of warranty, so i thought so according to another appliance repair shop, until i contacted platinum mechanical services for another quote, when they informed me that my appliances were still in warranty. Thank god for an honest company that actually knows what they’re doing.

Contact Us Today

Office location – our office is located in Chicago. Feel free to come in and book an appointment or ask us anything!

Monday to Friday: 8:00 AM to 4:00 PM
Saturday: Closed
Sunday: Closed

Address: 7924 W Belmont Ave, Chicago, IL 60634
Phone: (877) 800-1601
Email: Service@PlatinumCares.com